The CRM School
CRM Online Courses
from Home
Welcome to The CRM School, where we want to teach you in how to create an end-to-end strategy in your company, using your CRM platform with the goal of increasing sales & loyalty thanks to the automatization. We will prepare you to lead the digital transformation and automation of company processes for B2C and B2B business. You will have flexibility in the lessons and you can take your time until you master the most cutting-edge digital skills.
In addition, you can download predefined CRM templates to use them in your projects and build databases, life-time value analysis, scoring model implementation and much more... you will surprise your team members in your company!
Meet Our Instructors
Expertise and Experience
I'm Patricia and I will be your leader during this CRM learning journey. To give you context about myself, I have been involved for 12 years in CRM projects in the national and international context and in different projects: B2C and B2B.
I have worked in companies such as Carrier, Estée Lauder Companies, Yves Rocher, Phillips Lighting, iAhorro.com...among others.
My idea is to be your leader during this CRM learning path.
You will learn everything about the CRM area, focusing on strategy and automation and understanding how to lead the digital transformation in your company.
I consider myself an analytical profile, with a test and learn approach, and I will train you in the in-depth study of customer behavior through KPIS to improve the omnichannel funnel strategy and with great knowledge of the digital marketing area focused on user experience CRM.
